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Membership and Terms of Use

This Membership Terms of Use and Le Mabelle Stars Program Terms ("Agreement") is established between Le Mabelle Tekstil Limited Şirketi ("Le Mabelle" or "Company"), located at Kazım Karabekir Mahallesi 2. Kervan Sokak No:91/3 Yıldırım/Bursa, and the natural person ("Member") who completes the membership form via lemabelle.com and approves the Agreement electronically.

Membership and the Le Mabelle Stars Program are free of charge. Membership is not a prerequisite for making a purchase or consenting to commercial electronic communications. The Agreement enters into force on the date the Member accepts it through a separate approval process. Rights arising from mandatory consumer legislation are reserved.

1. USAGE AND SECURITY RULES

1.a. lemabelle.com is open to all users. The services offered on the site are free unless otherwise expressly stated.

1.b. It is prohibited to register false, incomplete, or misleading information, or statements contrary to law or public morality on the site. In such cases, the Company may temporarily suspend the account or terminate it depending on the severity of the legitimate cause.

1.c. The site content may not be copied, reproduced, or used for commercial purposes, partially or entirely, without the written permission of the Company, except in cases permitted by legislation.

1.d. Username, password, and account access tools are personal. The Member is obliged not to share these with third parties and to notify the Company of any unauthorized use without delay. Cases arising from the Company's fault are reserved.

1.e. Identity, contact, IP address, or account information belonging to others may not be used unlawfully. Unauthorized access to the data of other users is prohibited.

1.f. No software, automation, robot, scraping, reproduction, intervention, or cheating attempts that may disrupt the security, standard operation, or data integrity of the site or the Le Mabelle Stars Program shall be made.

2. USE OF CONTENT

2.a. Intellectual and industrial property rights over the brands, designs, visuals, texts, software, and other content on the site belong to the Company or the respective rights holders.

2.b. The Member may not remove copyright, trademark, and ownership notices on materials obtained or printed from the site.

3. RESPONSIBILITIES REGARDING MEMBERSHIP

3.a. The Member acknowledges that the information provided in the membership form is accurate, up-to-date, and belongs to them. They shall update any changes in the information within a reasonable time.

3.b. The Member may use their account via their e-mail address or other secure login methods provided by the Company after completing registration and necessary verification.

3.c. The Member shall act in accordance with all laws and relevant legislation, including but not limited to the Turkish Code of Obligations No. 6098, Law on Consumer Protection No. 6502, Turkish Penal Code No. 5237, Turkish Commercial Code No. 6102, Law on Intellectual and Artistic Works No. 5846, Industrial Property Law No. 6769, and Law on the Protection of Personal Data No. 6698.

3.d. In the event of the Member acting contrary to the Agreement or the law, the membership may be restricted, suspended, or terminated proportional to the nature and severity of the violation. Except in cases of emergency security and misuse, reasonable explanation shall be provided to the Member.

3.e. The Member may not prevent other users from using the site; may not overload servers or databases; or engage in fraudulent transactions.

3.f. The membership account is personal. The same person may not open multiple accounts or use another person's account to increase the advantages of the Le Mabelle Stars Program.

3.g. The Member is responsible for the accuracy of the information provided for payment and delivery. Responsibilities arising from the fault of the Company, payment institution, or technical service provider are reserved.

3.h. The Member may close their account through the site account or via the contact channel 0545 407 19 70. Closing the account does not result in the immediate deletion of records that must be retained under legislation. Requests regarding personal data may be exercised separately using the methods specified in the Disclosure Text.

3.i. Relevant individuals are responsible for the relationships established by site users with each other or third parties to which the Company is not a party.

4. LE MABELLE STARS PROGRAM

4.1. The Le Mabelle Stars Program allows the Member to earn Le Mabelle Stars Points as a shopping discount based on eligible purchases, according to the announced rates and rules.

4.2. Le Mabelle Stars Points are not money, electronic money, deposits, claims, or payment instruments. They cannot be converted to cash, interest does not accrue, and they cannot be transferred, sold, or used by third parties. They can only be used on sales channels permitted by the Company.

4.3. The point earning rate, point usage value, lower and upper limits, campaign period, eligible products, and validity period are announced on the relevant campaign or Program page before the transaction. If no specific period is announced, points that become usable are valid for twelve months.

4.4. Unless otherwise announced, points are calculated based on the product price paid by the Member in money after discounts and used points are deducted. Shipping, gift wrapping, service fees, and similar incidental expenses are not included in the point calculation.

4.5. Marketplace items, third-party sales channels, orders placed without member login, gift cards, products that cannot be included in the campaign due to legislation, or products expressly excluded from the campaign may not earn points.

4.6. Points may be displayed as a pending balance during the order. Points become usable after the delivery of the order, completion of cancellation/return processes, and finalization of payment. If the Company grants early usage, the offsetting rules in Section 5 apply.

4.7. Points are used at the Member's choice up to the amount permitted by the system at the payment step. Usage together with campaigns, coupons, gift cards, and other discounts may be restricted; the restriction is clearly shown before the transaction.

4.8. Points recorded in excess or deficit due to technical or material errors may be corrected based on transaction records. The reason for the correction is explained upon the Member's request.

5. CANCELLATION, RETURN, EXCHANGE AND POINT OFFSETTING

5.1. In case of cancellation or return of a product or order, standard and campaign points earned due to that product or order are reclaimed. In partial returns, the calculation is made in proportion to the net price of the returned product that earned points.

5.2. If the campaign condition is subsequently lost due to return or cancellation, campaign points are recalculated. Excess points that did not qualify for the campaign are deducted from the balance.

5.3. If points that need to be reclaimed have already been used, the balance may fall into the negative. Subsequent point earnings are offset until the negative balance is closed. The Company will not demand cash for a negative balance unless there is unlawful or bad-faith usage.

5.4. If a product purchased using points is legally cancelled or returned, the portion of the product price paid in money is returned to the payment instrument used, and the portion covered by points is returned to the point account. No cash payment is made for points.

5.5. Points used in an order containing multiple products are distributed in proportion to the net price of the products after discounts. In partial returns, only the portion of points allocated to the returned product is returned to the account.

5.6. Returned points are generally subject to the expiry date of the original acquisition. If this period has expired at the date of return, points may not be made usable again, without prejudice to rights arising from mandatory legislation.

5.7. In product exchanges, the net prices of the old and new products that earn points are compared; points are added or deducted accordingly.

6. MISUSE AND RIGHTS OF THE COMPANY

6.1. If there is suspicion of fake accounts, organized transactions, an unusual number of cancellations or returns, exploitation of technical vulnerabilities, allowing third parties to use the account, or unfair point acquisition, the Company may examine the transaction and temporarily stop the use of points.

6.2. In the event of detecting misuse with reasonable evidence, unfairly earned points may be deleted; the relevant transaction may be cancelled; the account may be suspended or terminated depending on the severity of the violation. The Member's right to explanation and objection is reserved.

6.3. The Program may be changed, temporarily suspended, or terminated with prospective effect due to legislative changes, official authority decisions, security requirements, system changes, economic necessity, or commercial decisions. Except for emergencies, significant changes are announced within a reasonable time before taking effect.

6.4. Changes do not retrospectively eliminate points that were earned and became usable before the effective date. However, transactions made due to returns, errors, fraud, misuse, expiration of the announced point period, or mandatory law are reserved.

6.5. When the Member terminates their membership, unused points are deleted and cannot be converted to cash. If the Company terminates the Program entirely, a usage period of at least thirty days is granted for usable points, provided there is no legal or technical obstacle.

6.6. The Company shall not be held liable for temporary interruptions caused by force majeure, general internet outages, or failures of service providers beyond its control, without prejudice to liabilities arising from its own fault that cannot be limited by law.

7. NOTIFICATIONS

7.a. The Member's registered e-mail address and phone number may be used for membership and transaction notifications. The Member shall keep this information up-to-date.

7.b. Contractual notifications shall be sent to the Member's registered electronic contact address or published on the account screen. The legal consequences of the notification shall be determined within the framework of mandatory legislation and the rules of evidence applicable to the specific case.

7.c. In terms of notifications subject to special formalities pursuant to the Notification Law or other legislation, the mere sending of an e-mail shall not substitute for an official notification.

8. DURATION, AMENDMENTS AND TERMINATION

8.1. The Agreement shall remain in effect as long as the membership continues. The Member may close their account at any time.

8.2. The Company may only amend the Agreement with prospective effect. Material changes to the detriment of the Member shall be notified via a durable medium or on the account screen within a reasonable time in advance. Changes that must be made immediately due to mandatory legislation are reserved.

8.3. If the Member does not accept the amendment, they may terminate their membership free of charge. Continued use of the Program after the date of the amendment shall be deemed acceptance, provided that the Member has been informed of the amendment in a clear and understandable manner.

9. PERSONAL DATA AND COMMERCIAL ELECTRONIC MESSAGES

9.1. Personal data shall be processed within the framework of the purposes, methods, legal grounds and storage periods described in the Membership and Le Mabelle Stars Program Clarification Text.

9.2. Explicit consent required for non-mandatory cookies, marketing and personalization activities shall be obtained separately from the membership approval. Failure to provide or withdrawal of consent shall not affect the use of the membership and earned points.

9.3. Consent for commercial electronic messages with advertising, campaign and promotional content is not a prerequisite for membership; it cannot be presented as pre-selected and may be withdrawn at any time free of charge via appropriate channels, including the Message Management System (İYS). Service notifications such as membership, orders, delivery, returns, and account security may be sent separately, provided they do not contain marketing content.

10. GOVERNING LAW AND DISPUTES

10.1. The law of the Republic of Türkiye shall apply to the Agreement. Mandatory rules of jurisdiction and authority, including those concerning consumer arbitration committees and consumer courts in consumer transactions, shall apply.

10.2. The invalidity or classification of a provision in the Agreement as an unfair term shall not affect the validity of the other provisions. Ambiguous provisions shall be interpreted in favor of the consumer.

10.3. Company contact information: Le Mabelle Tekstil Limited Şirketi, Kazım Karabekir Mahallesi 2. Kervan Sokak No:91/3 Yıldırım/Bursa, phone 0545 407 19 70, e-mail lemabelle.100@gmail.com.

Effective date: 11.09.2026

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